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Cookies Policy

Last updated: September 1, 2026

What Are Cookies

Cookies are small text files placed on your device when you visit websites. They serve various purposes including remembering your preferences, analyzing how you use the site, and improving your browsing experience.

Cookies contain information that is transferred to your device's storage. They allow websites to recognize your device and remember information about your visit.

How We Use Cookies

solar-oak uses cookies to:

  • Remember your cookie consent preferences
  • Understand how visitors navigate and use our website
  • Analyze website traffic and user behavior patterns
  • Improve website functionality and user experience
  • Remember form inputs to enhance convenience

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies, and they cannot be disabled.

  • cookieConsent: Stores your cookie consent preferences (Duration: 12 months)
  • sessionID: Maintains your session state as you navigate the site (Duration: Session)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve website performance and user experience.

  • analyticsID: Distinguishes unique visitors and tracks page views (Duration: 24 months)
  • pageMetrics: Records information about pages visited and time spent (Duration: 24 months)

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing more relevant content.

  • selectedService: Remembers your service selection when filling forms (Duration: 7 days)
  • userPreferences: Stores display preferences and interface settings (Duration: 12 months)

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third-party websites for information about their cookies.

Third parties whose cookies may be set when you visit our website:

  • Website analytics providers who help us understand site usage
  • Content delivery networks that optimize page loading

Cookie Duration

Cookies may be either session cookies or persistent cookies:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

The duration of each cookie is specified in the cookie type descriptions above.

Managing Your Cookie Preferences

When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. Your choice is stored and the banner will not appear again unless you clear your cookies or change devices.

You can change your cookie preferences at any time through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Browser-Specific Cookie Management

Each browser has different procedures for managing cookies. Please refer to your browser's help documentation:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly. Specifically:

  • Your cookie consent preference will not be remembered, and the banner will appear on each visit
  • Form inputs may not be retained between pages
  • We will be unable to analyze website usage to improve your experience
  • Certain interactive features may not work correctly

Essential cookies cannot be disabled as they are necessary for basic website functionality.

Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how DNT signals should be interpreted. Our website does not currently respond to DNT signals, but we are committed to respecting your privacy choices through the cookie consent mechanism described above.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

  • Web beacons: Small graphic images embedded in web pages or emails to track page views or email opens
  • Local storage: HTML5 local storage for storing user preferences and session information
  • Scripts: JavaScript code that collects information about your interaction with our website

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post updated versions on this page with a revised effective date. Significant changes will be communicated through prominent website notices.

More Information

For more information about how we handle your personal data, please refer to our Privacy Policy. If you have specific questions about our use of cookies, please contact us at [email protected]

Useful Resources

For more information about cookies and how to manage them, you may find these resources helpful:

  • Information Commissioner's Office (ICO): ico.org.uk/for-the-public/online/cookies
  • All About Cookies: allaboutcookies.org
  • Your Online Choices: youronlinechoices.com

Contact Us

If you have questions or concerns about our use of cookies, please contact:

solar-oak
47 Berkeley Square
London W1J 5AT
United Kingdom
Email: [email protected]

solar-oak

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